CDW
Business Process Automation
How we transformed CDW's Social Impact Team operations by implementing automated systems that simplified event management across 50+ monthly global events.
Client: | CDW |
Industry: | Enterprise Technology Solutions |
Services: | Business Process Automation, System Integration, SOP Development |
Scale: | 2-person team managing 50+ global events monthly |
80% | 50+ | 95% |
|---|---|---|
Time Saved | Events / Month | Process Efficiency |
The Challenge
Managing massive scale with minimal resources
CDW's Social Impact Team consisted of just 2 people trying to manage over 50 events per month across global markets. They needed a comprehensive automation solution to streamline event management processes and simplify communications across multiple markets, partners, stakeholders, and donation recipients while maintaining high-quality service standards.
Overwhelming manual workload with 50+ monthly global events
Complex multi-stakeholder communication requirements
Lack of centralized tracking and relationship management
Inefficient media capture and asset management processes
Need for scalable systems to support team growth
Our Solution
Enterprise-grade process optimization and system integration
Results
Gallery
"Social Gaines completely transformed how our Social Impact Team operates. The automation systems they built allow our small team to manage complex global events with ease and precision we never thought possible."
Social Impact Team Lead
CDW Corporation